MFA Usage Audit Report

    ADSelfService Plus offers MFA security for various endpoints and self-service password reset and account unlock actions. The MFA Usage Audit Report displays details about every MFA action in ADSelfService Plus attempted from both workstations and mobile devices. The information presented in this report includes the username, the time MFA was attempted, the module from which the MFA action was initiated, the type of endpoint used for the MFA attempt, the IP address of the machine, and the status of each MFA attempt.

    • How it works
    • Generating the MFA Usage Audit Report
    • Customizing the MFA Usage Audit Report
    • Automating the MFA Usage Audit Report
    • Exporting the MFA Usage Audit Report
    • Tips

    How it works

    This report queries the ADSelfService Plus database to retrieve detailed records of all MFA authentication attempts across all protected endpoints and applications. ADSelfService Plus tracks authentication attempts from various modules including machine logins, self-service actions, SSO applications, and network access points, providing a complete audit trail of MFA usage.

    Limitation: The report only captures MFA authentication attempts performed through ADSelfService Plus-protected endpoints and applications. MFA attempts handled by external systems or third-party authentication providers outside of ADSelfService Plus will not appear in this report.

    Prerequisite: You must have administrator or technician-level access to the ADSelfService Plus portal to generate and view reports.

    Generating the MFA Usage Audit Report

    To generate the MFA Usage Audit Report:

    MFA Usage Audit Report
    1. Log in to the ADSelfService Plus admin portal with administrator or operator privileges.
    2. Navigate to Reports > MFA Reports > MFA Usage Audit Report.
    3. Specify the domain using the Select Domain option.
    4. Specify OUs (if necessary) using the Select OUs option.
    5. The Period drop-down menu can be used to specify the period for which to generate reports. Options include Today, Yesterday, Last 7 days, Last 30 days, This month, and Custom Period.
    6. Click Generate to generate the report.

    The Status column displays if the MFA status of each attempt was a Success or a Failure. Incomplete verification attempts are also displayed. Click Details in the Authenticator column to display all the authenticators used for the MFA attempt, including each of their MFA statuses.

    Customizing the MFA Usage Audit Report

    • Adding or removing columns: To add or remove columns, click on the Add/Remove Columns [ ] option at the far right of the report. In the Select the columns to be displayed pop-up that appears, select the required fields under Available Columns and click on the right arrow ( >> ) to move it to the Selected Columns. To remove columns, select the unused fields under Selected Columns and click on the left arrow ( << ) to move it to Available Columns.
    MFA usage audit report in ADSelfService Plus
    • Ordering the columns: The columns' positions can also be altered by selecting a value under Selected Columns and using the Up and Down options to change its position.

    Advanced filtering

    Once the report is generated, the entries can be narrowed down based on the following parameters by clicking the Advanced Filter [ ] icon at the far-right side of the report page.

    Customizing MFA usage audit report in ADSelfService Plus
    • Attempted From: This option lets you display results by the name of the endpoint MFA was attempted from. The conditions available to refine this include Contains, Does Not Contain, Is, Is Not, Starts With, and Ends With.
    • IP Address: This option lets you display results by IP address. The conditions available to refine this include Contains, Does Not Contain, Is, Is Not, Starts With, and Ends With.
    • Status: Entries can be narrowed down by whether MFA was a Success or a Failure, or if MFA was Incomplete.
    • Attempted Action: The report entries can be narrowed down based on the MFA action attempted or excluding a certain action. The actions available to refine this include ADSelfService Login, Machine Login MFA - RDP Client, Machine Login MFA - RDP Server, User Account Control - MFA, Machine Login MFA - Unlock, Machine Login, OWA Login, Reset Password, SSO Application Login, Unlock Account, and VPN Login.
    • Authenticator: The report entries can be narrowed based on the authenticator with which MFA was attempted. You can do this by specifying or excluding a particular authenticator.
    • Access Mode: The report entries can be narrowed based on the type of device MFA was attempted from. You can do this by specifying or excluding a particular device type.
    • Policy Name: This option lets you narrow down the MFA attempts by policy name. The conditions available to refine this include Contains, Does Not Contain, Is, Is Not, Starts With, and Ends With.

    Sorting

    Click on any of the column headers to view the report's entries in ascending or descending order.

    Searching

    • Click on the search icon [ ] in order to search for specific data in the report.
    • Specific users can be searched for using attributes such as their sAMAccountName, or Display Name.
    • Searching happens using the criteria ' contains '. For example, if the username column is searched for the word " jack " , then all usernames containing the sequence " jack " will be displayed as a result.

    Automating the MFA Usage Audit Report generation

    • The Schedule Reports option can be used to schedule the generation of reports at specified intervals, and automatically email them to administrators or specific email addresses. Learn to schedule reports here.

    Exporting the MFA Usage Audit Report

    • The Export As option at the right corner of the page helps export the report in CSV, PDF, XLS, XLSX, HTML and CSVDE formats.

    Tips

    • The More option at the right corner of the page lists the Printable View, Send Mail, and Export Settings options.
      • The Printable View option can be used to preview and print the report.
      • The Send Mail option can be used to mail the report to the desired email addresses.
      • Additionally, you can configure custom Export Settings, such as a personalized title for the report and a header logo that you may wish to display on each page.