Backup Code Usage Report

The Backup Code Usage Report displays details such as the username, the timestamp, the policy the user is assigned to, the endpoint, the machine's IP address, the status of the action (success or failure), and the entity the action was initiated by (user or admin), every time a backup code is generated or used for identity verification.

Report generation



You can generate the Backup Code Usage Report by following these steps:

  1. Log into the ADSelfService Plus admin portal with Administrator or Operator privileges and navigate to Reports > MFA Reports > Backup Code Usage Report.
  2. Specify the domain using the Select Domain option.
  3. Specify OUs (if necessary) using the Select OUs option.
  4. The Period drop-down menu can be used to specify the time period for which to generate the reports. Options include Today, Yesterday, Last 7 days, Last 30 days, This month, and Custom Period.
  5. Click Generate to generate the report.

Report customization



Advanced Filtering

Sorting

Click on any of the column headers (except the Status column) to view the report's entries in ascending or descending order.

Searching

  1. Click on the search icon[ ] in order to search for specific data in the report.
  2. Specific users can be searched for using their username, ppolicy name, machine the action was attempted from, the IP address, and the entity that performed the action (Action By).
  3. Searching happens using the criteria 'contains'. For example, if the username column is searched for the word "jack" , then all usernames containing the sequence "jack" will be displayed as a result.

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