MFA Failures Report

ADSelfService Plus offers MFA security for various endpoints and self-service password reset and account unlock actions. MFA can be utilized through both workstations and mobile devices.

Note: The information in the MFA Failures report was previously available in the Identity Verification Failures Report. You can migrate the existing data from the Identity Verification Failures Report to the new MFA Failures Report to consolidate and display all the MFA failure enties from all configured domains. Click here for the migration steps.

This information helps administrators handle security risks like brute force and dictionary attacks.

Report generation



You can generate the MFA Usage Audit Report by following these steps:

  1. Log into the ADSelfService Plus admin portal with Administrator or Operator privileges and navigate to Reports > MFA Reports > MFA Failures Report.
  2. Specify the domain using the Select Domain option.
  3. Specify OUs (if necessary) using the Select OUs option.
  4. The Period drop-down menu can be used to specify the time period for which to generate the reports. Options include Today, Yesterday, Last 7 days, Last 30 days, This month, and Custom Period.
  5. Click Generate to generate the report.

Report customization



Advanced Filtering

Searching

  1. Click on the search icon[ ] in order to search for specific data in the report.
  2. Specific users can be searched for using their username, Policy Name, Attempted from and IP Address of the device MFA was attempted from.
  3. Searching happens using the criteria 'contains'. For example, if the username column is searched for the word "jack" , then all usernames containing the sequence "jack" will be displayed as a result.

Schedule Reports, Export As and More

Migrating to the MFA Failures Report

Existing information from the Identity Verification Failures Report can be migrated to the MFA Failures Report to get a single, unified view of MFA failure incidents across all the domains configured in ADSelfService Plus.

Migration can be performed by domain-based super admins as well as product-based super admins. If a domain-based super-admin migrates data from the Identity Verification Failures report to the MFA Failures report, all the MFA failure records across all configured domains will be migrated.

To migrate existing information from the Identity Verification Failures Report to the MFA Failures Report,



  1. Log into ADSelfService Plus with super admin credentials and navigate to Reports > MFA Reports > MFA Failures Report.
  2. Click on the Identity Verification Failure Report link at the top-right of the report.


  3. The Identity Verification Failures report will load. Click on Migrate Now at the top-right of the report.
  4. Click on Migrate Now in the pop-up that is displayed. Your data will now be migrated to the new MFA Failures Report.

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