MFA Usage from Mobile Devices

Enrolling for MFA in ADSelfService Plus lets users perform MFA actions from their computers as well as mobile devices (smartphones and tablets). The MFA Usage from Mobile Devices report provides information on MFA attempts made via the ADSelfService Plus mobile app for iOS and Android devices, as well as from mobile browsers. The information presented in this report includes the username, the time MFA was attempted, the policy the user is assigned to, the operating system of the device, the type of authenticator used, the device's IP address, and the status (success or failure) of each MFA attempt.

Report generation



You can generate the MFA Usage from Mobile Devices report by following these steps:

  1. Log into the ADSelfService Plus admin portal with Administrator or Operator privileges and navigate to Reports > MFA Reports > MFA Usage from Mobile Devices.
  2. Specify the domain using the Select Domain option.
  3. Specify OUs using the Select OUs option, if needed.
  4. The Period drop-down menu can be used to specify the time period for which to generate the reports. Options include Today, Yesterday, Last 7 days, Last 30 days, This month, and Custom Period.
  5. Click Generate to generate the report.


Report customization

Advanced filtering

Sorting

Click on any of the column headers (except the Status and Authenticator columns) to view the report's entries in ascending or descending order.

Searching

  1. Click on the search icon[ ] in order to search for specific data in the report.
  2. Specific users can be searched for using attributes such as the username, Policy Name, IP Address, and type of endpoint MFA was Attempted From.
  3. Searching happens using the criteria 'contains'. For example, if the username column is searched for the word "jack" , then all usernames containing the sequence "jack" will be displayed as a result.

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