Reset Password Audit Report

The Reset Password Audit Report provides you with the list of users who used the self-service password reset feature over a specific period of time. The information presented in this report includes the username, the timestamp, number of reset attempts, the type of password reset (if done by the user or if it's a scheduled automatic password reset), and the status (if the password reset was successful or not).

Report generation



  1. Log into the ADSelfService Plus admin portal with Administrator or Operator privileges and navigate to Reports > Password Self-Service Reports > Reset Password Audit Report.
  2. Specify the domain using the Select Domain option.
  3. Specify OUs (if necessary) using the Select OUs option.
  4. The Period drop-down menu can be used to specify the time period for which to generate the reports. Options include Today, Yesterday, Last 7 days, Last 30 days, This month, and Custom Period.
  5. Click Generate to generate the report.

Report customization



Advanced Filtering

Sorting

Click on any of the columns (except the Status column) to view the report's entries in ascending or descending order.

Searching

  1. Click on the search icon[ ] in order to search for specific data in the report.
  2. Specific users can be searched for using their AD username, Attempted from and IP Address.
  3. Searching happens using the criteria 'contains'. For example, if the username column is searched for the word "jack" , then all usernames containing the sequence "jack" will be displayed as a result.

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