Self-Update Audit Report

    The Self-Update Audit Report provides details about the users who have self-updated their Active Directory attributes through ADSelfService Plus over a period of time. This report allows administrators to monitor user-initiated directory attribute changes, ensuring compliance with organizational data management policies.

    How it works

    ADSelfService Plus tracks all user-initiated directory self-update attempts, capturing key details including username, timestamp, source machine name, IP address, and success/failure status. When users modify their Active Directory attributes through ADSelfService Plus (such as updating contact information, phone numbers, or other permitted fields), each change is logged in the database to maintain a complete audit trail of directory modifications for compliance and security monitoring.

    Limitation

    The report only captures directory self-update activities performed through ADSelfService Plus. Directory attribute changes made directly through PowerShell scripts or other administrative tools will not appear in this report.

    Prerequisite

    You must have administrator or technician-level access to the ADSelfService Plus portal to generate and view reports.

    Generating the Self-Update Audit Report

    To generate the Self-Update Audit Report:

    Self-Update Audit Report
    1. Log in to the ADSelfService Plus portal with admin or operator privileges.
    2. Navigate to Reports > Password Self-Service Reports > Self-Update Audit Report.
    3. Specify the domain you'd like to search within using the Select Domain option. Use the Select OUs option to specify the OUs to search within, if needed.
    4. The Period drop-down menu can be used to specify the time period for which to generate the reports. Options include Today, Yesterday, Last 7 days, Last 30 days, This month, and Custom Period.
    5. Click Generate.

    Customizing the Self-Update Audit Report

    • Adding or removing columns: To add or remove columns, click on the Add/Remove Columns [ ] option at the far right of the report. In the Select the columns to be displayed pop-up that appears, select the required fields under Available Columns and click on the right arrow ( >> ) to move it to the Selected Columns. To remove columns, select the unused fields under Selected Columns and click on the left arrow ( << ) to move it to Available Columns.
    Self-update audit report in ADSelfService Plus
    • Ordering the columns: The columns' positions can also be altered by selecting a value under Selected Columns and using the Up and Down options to change its position.

    Advanced filtering

    Once the report is generated, the entries can be narrowed down based on the following parameters by clicking the Advanced Filter [ ] icon at the far-right side of the report page.

    Customizing the self-update report in ADSelfService Plus
    • User Name: This option lets you narrow down the directory self-update attempts by username. The conditions available to refine this include Contains, Does Not Contain, Equals, Is Not Equal To, Starts With, and Ends With.
    • Attempted From: This option lets you display results by the name of the machine the directory self-update was attempted from. The conditions available to refine this include Contains, Does Not Contain, Equals, Is Not Equal To, Starts With, and Ends With.
    • IP Address: This option lets you display results by IP address. The conditions available to refine this include Contains, Does Not Contain, Equals, Is Not Equal To, Starts With, and Ends With.
    • Status Type: Entries can be narrowed down by whether the directory self-update was a Success or a Failure.

    Sorting

    Click on any of the column headers to view the report's entries in ascending or descending order.

    Searching

    • Click on the search icon [ ] in order to search for specific data in the report.
    • Specific users can be searched for using attributes such as their sAMAccountName, or Display Name.
    • Searching happens using the criteria ' contains '. For example, if the username column is searched for the word " jack " , then all usernames containing the sequence " jack " will be displayed as a result.

    Automating the Self-Update Audit Report

    • The Schedule Reports option can be used to schedule the generation of reports at specified intervals, and automatically email them to administrators or specific email addresses. Learn to schedule reports here.

    Exporting the Self-Update Audit Report

    • The Export As option at the right corner of the page helps export the report in CSV, PDF, XLS, XLSX, HTML and CSVDE formats.

    Tips

    • The More option at the right corner of the page lists the Printable View, Send Mail, and Export Settings options.
      • The Printable View option can be used to preview and print the report.
      • The Send Mail option can be used to mail the report to the desired email addresses.
      • Additionally, you can configure custom Export Settings, such as a personalized title for the report and a header logo that you may wish to display on each page.
    • Audit self-service adoption: Compare the volume of self-updates over time to assess whether users are leveraging the self-service directory update feature. High adoption reduces administrative overhead and empowers users to maintain their own information accurately.